“Products were fun; however, not sure I’ll use all. Disappointed about the three tiered tray. Chipped and loose pieces inside bottom tier and not real wood. I didn’t try to put it together yet. Cute concept, just disappointed by product when paying so much.”
Hi Mindy! Thank you for sharing, we're so sorry to hear this! Here is the style guide to better explain the possibilities and the vision behind each piece: https://www.decorsteals.com/steal-it-box-fall2021-style-guide.html Although we are a small business our mighty team puts so much thought, love and care into each box. If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!
“The items are beautiful! High end quality, add so much joy and character to my home. I cannot stress enough what a great value these goods were. I cannot wait to order the next one! Everything that came is perfect and the pictures/videos did not even do it justice. I am pleased as punch! :)”
Hi Amy, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!
Hi Peggy! Thank you for your feedback! Our mighty team puts so much thought, love, and care into each item, from product design to execution to packaging. We do love to hear your feedback and we promise we will take it to heart so we better our future items. Your happiness matters! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day and thank you for choosing us!
