Hello Coraima! We are so sorry you are not happy with the replacement we sent! If an order shows delivered we will always do our best to help make it right. Please remember we also offer Route Insurance to help protect you as well.
“I’ve tried a few other brands of tape but the only one that stays out the longest is this brand. I have very thin hair and Nothing works as well as this brand of tape. My hair stylist even switched over to this brand because of how long it ended up lasting in my hair.”
“Hair slipped out during first wash. I used the correct shampoo and washing method, no oils or alcohols or products, no conditioner… I’ve used extensions for 13 years. This is just a very low quality hair tape.”