Hi Gary, thanks for reaching out and we're here to help. All of our cultures are are guaranteed, so there's no issue we can't solve. I'm following up with you by email now so we can get you back on track. Thanks again for reaching out and I look forward to speaking to you.
“Great for beginners! I ordered this SCOBY to try my hand at making kombucha for the first time! It was incredibly easy and the instructions on the packaging helped a lot.”
“I now recommend!!!! / Weak Scoby not recommended The scoby is weak and probably in package for a very long time and the nutrients have died.I do not recommendUpdate just received a new scoby replacement last one thrown away this one very thick and healthy thank you for making things right!!”
“Worked great! First time to make Kombucha. Made my first batch and wasn't sure how long to leave it before second fermentation. It all worked out. Had a nice SCOBY with little "floaters" in the bottom of the jar. Made a second batch and those floaters grew into a healthy new SCOBY. Even I didn't mess it up!”