“We ordered 2 Horizon's and liked them so much, we just ordered a 3rd one. The escooter was already assembled and we only had to charge it. These are high quality and feel sturdy to ride. The specs are accurate. Highly recommend this brand.”
“So I've put nearly 600 miles on my Horizon, crashed twice(not my fault both times) and this scooter is still kicking stronger than ever! Only complaint is the rear mudguard broke pretty easily and now I have to fix it.”
“Got it and rode around my neighborhood in preparation for my penn station to the upper east side commuting! Now having done the commute, even though I know it's only one ride so far FANTASTIC! It's not as heavy once you get used to picking it up. And commuting is a breeze and fun to do. Well done guys. I look forward to many more rides on the BatScoot.”
“I ordered 2 horizon commuter scooterrs. They were supposed to arrive on the same day, but no it took forever just to receive 1 scooter. And the other one was stolen imagine that? The FedEx guy didn't even get a signature, he just gave it to my building manager (thank fucken Goddess) and he didn't even know who she was. So yea they mean well when they say your package will arrive on such and such date. Anyways still waiting for my other scooter oh yea had to file a claim and get a police report # and then send it back to them. What a fucken mess has me all stressed the fuck out......No bueno fluidfreerider
No bueno!!!!!!”
Hi Margo - We are very sorry you've been having a bad experience and understand your frustration. Please contact the shipping insurance company as discussed, which is the usual procedure in cases where scooters have been claimed as lost. Thank you for your patience. We hope that this will be resolved soon so you can receive the replacement!
“I selected the Fluid Horizon primarily due to the customer service. I was burned by one of the competitors, basically gave up on their product after 2 weeks from buying it new from their site. This Fluid product seems super solid and serviceable if needed. Seems like a great team! I appreciated the real-time inventory on their website and now I see the one I bought is backordered. Hurry! =)”
“Researched for a month and decided to get the Horizon. Awesome scooter not just awesome "for the money" . Im a BIG DOG, 220 lbs and this swift machine reaches 25 mph with ease. I havent tested the range yet but everything else is above board for its class of scooter.
For your first or tenth scooter i recommend the FFR Horizon”
