“I have two wide wheel pros for one week now. Left two voicemails and an email. No one responds!
The brake grips depress all the way to handlebars and need adjustment.
Had you had some form of customer service I would have given five stars.”
Hi Robert - thank you for your review! I just checked and saw that we got back to you regarding the brake adjustment. Please let us know if we can help with anything else. BR
“HARD TO FOLD THE HANDLE BAR.There should be a grip for easy twist and fold. No clip or lock for safety on the handle bars once it's folded. Brakes and stand are low class.”
Hi Shadjid - Thank you for your review. If you feel like the brakes are not performing well, please send us a message at support@fluidfreeride.com. It could be that the brakes need to be adjusted. Thanks!
Hi Jim - We are sorry to hear that you are having issues with your Widewheel. I just checked and saw that your request was addressed. Please note that we can take a little longer when requests come over the weekend. Thanks!
“I love how much power the scooter have. I like the fact that have two disc brakes. Makes me feel safer.
However it needs work in the handlebar feels little lose and the stem where that handle bar attaches also feels lose. I hope that later you guys can come up with same with of tires but a little different so we can turn easily. Also the throttle is little hard to control.”
Hi Ismael - Thank you for your review! Please contact us regarding the play in the handlebar at support@fluidfreeride.com to see if we can help you out. Thanks
