Hi Teodoro,
We are sorry to hear that the scooter arrived with the wrong charger. Our support team has expedited a new one that will be delivered shortly.
BR
What are you mainly using your scooter for?
Getting to Work
“The tires shake at high speeds. The stem is so short if you are over 5”5 do not bother the safety risk. Front break is very very sensitive and back break gives out very quickly. It has a hard time with hills. I can keep going”
Hi Jeffery,
We are deeply sorry to hear that you are not satisfied with your scooter. The Widewheel pro is a good fit for riders up to 6"2' and 220 lbs. The scooter has been tested on the steepest hills in San Francisco and it outperformed. Have a look at the following video: https://www.youtube.com/watch?v=PaKCeUg71V8.
If you are having any issues with the brakes, please contact our support team through the following link: https://support.fluidfreeride.com/hc/en-us/requests/new.
BR
