“This is my 3rd scooter and appetite has grown past 12 months. First one was $250 junk from Amazon. That lasted 1 month. Then I got Ninebot by Segway ES4 - after 900 miles motor went, but Segway replaced it free. But I wanted something with little bit longer range and real brakes.
Man did this scooter deliver! Brakes are awesome, but learn to use them correctly. Suspension is best I have ever experienced by large margin. And of course this Beast is fast. 10" wheels make a big difference for riding quality.
I though it was a bit expensive side when I ordered it, but now I feel I got what paid for.
Awesome and very happy!”
“The mantis braking system is very badly calibrated and with limited usage, gets progressively worse. This has been a cause for dangerous travel, and is definitely a cause for liability to the user and the maker.”
Hi Muhammad - Sorry to hear that you are having problems with the brake. It sounds like you brake needs to be adjusted. Please get in touch with our service team at support@fluidfreeride.com so they can help you in adjusting your brake for a safe travel. Thanks!
Hi there - If we can do anything to improve your experience or answer any questions or concerns you may have, please let us know at support@fluidfreeride.com. Thanks!
“Looked forward to riding the mantis after outstanding reviews where ever I turned. Halfway into my first ride the mantis shut down and froze up. I contacted fluid free ride they sent me a replacement scooter and the same thing happened.. at this point I asked for a full refund. I was very skeptical after having the same issue twice in a row.
I decided to go with Apollo since they have 2 year warranty with servicing centers on both east and west coast. I live in Sacramento so my closest service center would be San Francisco. Mantis only having 6 month warranty and it breaking down on me after 1st charge was not a good sign of possible future issues.”
Hi Mike - We are very sorry that you had such a bad experience. Thank you for your swift responses during the troubleshooting process. As we've never before had a fuse issue like this happen twice, we will inspect the unit closely in order to see if we can make improvements.
“Buy without hesitation, the product is amazing everything is true if they tell you that the scooter can go 40 milles is going to be that fast. The customer service is another level”
