“I was very pleased with my beautiful pendant,and your service was excellent the only downfall is the chain is very flimsy and struggled with the clasp maybe a lobster clasp would be better,but I would recommend you”
We are truly thankful for your kind comments and we are so pleased to hear how happy you are with your finished jewellery although we are sorry to hear that you have had some trouble with the chain. Here at Hand on Heart Jewellery we pride ourselves on providing our customers with the very best high-quality products so we are sorry to hear that you are unhappy with your chain. If you would like to discuss this further, please do not hesitate to contact us at studio@handonheartjewellery.co.uk. - Team HoH x
“I was very pleased with my purchase and it also arrived on the day of my my husbands “Celebration Of His Life” 5 minutes before it started that was perfect timing because originally it was 2days later the delivery date.From ordering to actually receiving my pendant everything was done very professionally and I am highly satisfied”
Thank you very much for taking the time to leave your comments. We're so glad to hear that you are happy with your keepsake. It was lovely to create and we hope it brings you a lot of comfort
We are delighted to hear how happy you are with your unique keepsake and our customer service. Thank you for the great feedback. It was an absolute pleasure to create this piece for you and we hope it brings you a lot of comfort. - Team HoH x
Thank you for choosing us to create such a very special piece of jewellery. It was a pleasure to create something which means so much and we are all delighted to hear how happy you are with your unique keepsake. Although in the saddest of circumstances, we hope that this jewellery brings some comfort.
“I searched high and low for a reputable company to create a piece of jewellery of my beloved dog Zeus' ashes. I came across Hamd On Heart Jewlery and opted to go with them. From start to finish I received such outstanding service. Communication throughout was superb and everything was handled with upmost respect. The remainder of the ashes were returned in a lovely velvet drawstring bag and presented very well. This company clearly cares about their customers and gives the very best in all productions. Thank you so much. I will certainly recommend you!”
Thank you for your extremely kind feedback. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with our service. Although it is the saddest of circumstances, we are pleased to have been able to create you an extremely precious keepsake, which we hope will bring some comfort following your loss
“My experience was brilliant. They listened to my request, everything was sensitively handled and the packaging and final pendant was just beautiful. I can keep always keep my boy with me now and that’s a great comfort.”
We are so glad that we were able to help you through a difficult time and now you can have a keepsake to remember them by. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with our service. - Team HoH x
“Thank you for my beautiful necklace , containing my mum and dads ashes . I love it . I had a great experience with this company and they were professional and kept me up to date with the whole process . I can have my mum and dad with me always . Im going to get a ring next . Great company great service . Well done to all .”
What wonderful feedback! We're so pleased to have been able to create your special keepsake! It's great to hear that you love it and are thinking of reordering. We aim to give the best experience to our customers so it's lovely to hear your comments. - Team HoH x
“The customer service was exceptional and dealt with sensitively and heartfelt at a very sad time. My beautiful pendant has brought a lot of comfort at what is a really hard time. I would highly recommend.”
Thank you for your extremely kind feedback. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with our service. It's an absolute pleasure to have been able to create you a piece which we hope will bring some comfort
