“Really please with my beautiful necklace which has arrived very quickly and beautifully packaged. However I wanted to be able to wear it constantly, to feel closer to my adored husband. I did not realise that it must not get wet and to take it off every day to shower is really difficult with arthritic fingers and a very tiny clasp and NO keeper ring at the other end. I shall look for another chain that is more user friendly and in the meantime it will have to stay in its box”
Thank you so much for taking the time to write to us with your feedback, it is truly appreciated. We are so pleased to have been able to create this unique memorial in loving memory of your Husband and we do hope it continues to bring some comfort following your loss.We are so sorry to hear that you are not 100% happy with your piece and would like to assure you that while your piece will not be damaged if it becomes wet, it may become discoloured, as it the case with sterling silver, and so we do recommend keeping it dry to keep it looking its very best. We are sorry if this was not made clear at the time of ordering.We are deeply sorry to hear you are disappointed with your belcher chain as here at Hand on Heart, we pride ourselves on providing our customers with the very best high-quality products and we spend many hours researching our suppliers to ensure the materials we use are of the highest quality available. We will certainly pass your feedback onto our design team to be looked into further.Kind Regards, Team HOH x
“This is a present for our mum who lost Olga her dog, we haven’t given it to her yet as it is for Christmas but she will be absolutely thrilled just as we areMany thanks”
Thank you for choosing Hand on Heart Jewellery to create such a special keepsake in loving memory of your partner and for your kind recommendations,Team HoH x
“From start to finish the sensitive service Hand on Heart gave was tremendous. Nothing was too much trouble. They answered my countless questions with great patience. I the I i the pendants am so happ”
Thank you so much for your feedback! The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery.Team HoH x
“I recently ordered one of the beautiful tear drop design necklaces for my daughter in memory of her brother. It was so beautiful that I ordered another one for his partner. The colours that they chose was pink and red with just his name engraved on the back. I can honestly say “ Hand on Heart “ they are absolutely perfect so beautiful, i would 100% recommend”
Thank you for choosing us to create such very special pieces of jewellery. It was a pleasure to create something which means so much and we are all delighted to hear how happy you all are with your unique keepsakes. Although in the saddest of circumstances, we hope that this jewellery brings some comfort.Team HoH x
We are truly thankful for your kind comments and we are so pleased to hear how happy you are with your finished jewellery in loving memory of your Mum and Dad.Team HoH x
“Absolutely love my necklace made with Ashes from my recent relative. Beautiful .. Stunning .. better than expected. Fast efficient Service, would highly recommend.”
Thank you for your extremely kind feedback. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with our service. Team HoH x
“Very impressed with the service. Was kept informed throughout. My necklace is beautiful and I love it. My gorgeous puppy is with me always. Thank you”
You are so very welcome, thank you for taking the time to leave this lovely feedback. We are honoured to have been able to create such a special keepsake for you.Team HoH x
