“I was happy to pay for shipping protection because I needed this gift to arrive in a timely fashion and didn’t want it to be taken off my doorstep.”
“I was excited to recieve my order for my husbands valentines day gift. I ordred 4 glasses that were engraved along with a wood box with the engraving and the cigar holder with the cigar cutter also engraved. Everything was beautiful until I opened the box with the glasses. I reached out to customer service, sent them photos of the broken glass. Their promit response was fantastic, they got a replacement glass sent to me by the next day. Thank you so much! I know he will be happy with his gifts!”