“I havent been able to keep the hose attached, it gets blown off by the water pressure. I think that the clamp which should hold the hose in place may be too big.”
Hi Iain, I am sorry you are having this issue. This does sound like it may be an easy fix, if you could please contact our customer service team on 1300 900 617 or via email hoselink@hoselink.com.au we will be able to look into this for you.Kind Regards,The Hoselink Team
“The reason I purchased two more. The connectors in my case are probably the highest wearing part of hose link. They are either near the start or end of your hose, which gets a hammering. The water going through is at a higher pressure so wear is inevitable. Admittedly I use it as a water outlet so dropping the hose on the ground happens often. Still it stands up to a lot of abuse.”
“Yes it was quick delivery but I was not advised that replacement parts due to breakage would have been replaced for free. I purchased this part as the one we had broke.”
Hi Sue, Thanks for your feedback. With the fittings, there is a 2-year warranty on them but we still recommend customers to contact us directly, even out of the warranty period. If you need any assistance with your new fitting in the future, please contact us directly to see how we can help.Kind regards, the Hoselink Team.
“We do have to replace some of these parts from time-to-time but they are not overly expensive and make using the hose so much easier and water efficient. This organisation is great to deal with and have always responded very well and quickly to concerns or issues. Highly recommended.”
Hi Christine, thank you kindly for your feedback! We appreciate hearing from you. We are so pleased you are happy with our level of service. If you have any questions or concerns, please give us a call at 1300 900 617.Thanks, The Hoselink Team.
