Hi Rosaly,
Thank you for your feedback regarding the Angled Tap Protector. We’re sorry to hear that it wasn't strong enough for your needs and that it snapped off, which must have been frustrating when trying to connect your hose.
Your comments are valuable, and we take product durability seriously. We're always looking to improve our designs based on customer experiences, so we appreciate you bringing this to our attention.
If you have any further concerns or need assistance, please don't hesitate to reach out to us.
Kind regards,
The Hoselink Team
Hi Conway, thank you for leaving us a review. It is disappointing to hear that you have had issues with your Angled Tap Protector. Would it be possible to contact us at 1300 900 617 or hello@hoselink.com.au and we can look into replacing this for you.
Kind Regards, The Hoselink Team
Hi Conway, thank you for leaving us a review. It is disappointing to hear that you have had issues with your Angled Tap Protector. Would it be possible to contact us at 1300 900 617 or hello@hoselink.com.au and we can look into replacing this for you.Kind Regards, The Hoselink Team
“The product works well for my application. The only improvement I can offer is a stronger swivel unit to resist snapping i when the water freezes in the hose/u it assembly.”
