Hi there, We apologize for the unfortunate experience you had with our angled tap protectors under pressure during their first use. This is certainly not the quality or performance we strive to deliver. We understand your frustration and inconvenience caused by this issue.We take product reliability very seriously, and we would like to investigate this matter further to understand what may have caused the units to fail. We kindly request that you contact our customer support team to provide more details about the incident. We are committed to finding a resolution and ensuring your satisfaction.You can contact us at hello@hoselink.com.au and one of our friendly customer service team members will be able to assist you with this. Kind Regards,The Hoselink Team
“Where the swivel body joins the tap nut, broke off. It doesn’t follow the hose left and tight only up and down. I love all the rest of your products.”
Hi there, Thanks for your review.We are sorry to see that this has broken. We to take pride in the quality off our products and have strict testing procedures, so this is disappointing to hear.Please feel free to contact us at hoselink@hoselink.com.au or call 1300 900 617 and one of our friendly customer service team members would love to help if you have any further questions or enquiries about this.Kind Regards,The Hoselink Team
“Was initially very happy with this, however one morning I found my tap spewing water and found that the top connecter to the tap had split and was leaking water. No weight was applied to it either.Best alternative is to rotate your tap.”
“Was initially very happy with this, however one morning i found my tap spewing water everywhere. At closer inspection the top connecter had cracked. No weight was applied for this to happen either.”
“This product makes it so easy I have it attached to a double head connector on the tap and it enables each hose attachment to move easily whether it is the small hose or the hose reel.... it makes life so much easier .... awesome purchase so glad I found the website. I recommend this product highly to everyone and such a reasonably priced product as I purchased 3”
