“I think it’s great that you can repair the hose reels. Video is great. Just have to know that these o-rings are a special order not available on the web site.”
“O rings re sent after the third contact. No additional parts as requested. Rubbish service. Ill Be contacting hoselink soon to replace their inferior product. No one even reads this blah blah blah. But Gardena”
“I would like to thank Mat for looking after me, but unfortunately the O rings did not work,I think the leak is coming from inside the reel, but thanks anyway.Alf”
“Excellent. From the get go I knew the customer service section were top shelf. Not often you can say initial disappointment with a product (a damaged o ring that resulted in a leak) led to n enhanced aspect for the vendor. Buy their stuff, you won't be dissapointed.”