“After buying a new 20 metre retractable hose I was very disappointed to find that on the second use the hose is not retracting fully. After spending nearly $ 200 on my second Hoselink hose I expected it to function properly.”
Hi Kate,We're sorry to hear that you are having issues with your hose reel retracting. Please if you get in contact with us on 1300 900 617, we can assist you with our troubleshooting guides.Kind regards, The Hoselink Team.
“Purchased this item to retire an existing hose reel (not Hoselink brand). We’d previously purchased connectors and sprayers for our vegetable patch and we needed a new reel at the front of our home to wash the cars. It is easy to install and to date we have had no problems with it. Sadly, the frogs will have to find another place to sleep.”
“The hand piece feels a little flimsier than the original Hoselink reel we bought 6-8 years ago and we note with some disappointment that the product is manufactured in China. We were always happy to know previously that Hoselink products were designed and made in Australia.”
“The 20 m Hoselink retractable hose reel that we purchased, is far superior to any other product that we have used in our garden. So very Happy with this product & the service that we have received.”
“Hose reels are great, the thumb spray guns are no good if you have arthritis .would have preferred the trigger ones.. I do recommend the horse reel not the spray. Cheers Karl”
“We were delighted with the prompt delivery of our hose, despite current shipping delays. We love the versatility of the hose and mount. It suits us perfectly.”