“It's a fantastic hose. Really glad I have it, although I do wish the adapters weren't unique to Hoselink. It makes it difficult to duck out to Bunnings to get something that might be needed on the fly.”
“I recently had the pleasure of experiencing Hoselink's exceptional customer service and the outstanding quality of their products. After using their Retractable Hose Reel for a satisfying four years, I encountered an issue and reached out to their customer support team for assistance.To my surprise, they responded promptly and were incredibly cooperative, even though the product was no longer under warranty. They promptly provided me with a prepaid return label to send the faulty hose reel back for repair. However, what impressed me the most was that they went above and beyond my expectations by sending me a brand new hose reel as a replacement.The new hose reel is simply outstanding. Its design, durability, and ease of use make it the best I have ever owned. I appreciate Hoselink's commitment to delivering a high-quality product that exceeds expectations.I cannot emphasize enough how much I appreciate Hoselink's exceptional customer service. Their willingness to assist even after the warranty period had expired is a testament to their dedication to customer satisfaction. I wholeheartedly recommend Hoselink to anyone in need of reliable garden products and commend their outstanding customer service.Thank you, Hoselink, for your outstanding service and for providing a superior product. You have truly won me over as a loyal customer.Sincerely”
“In a single word. Excellence. Let me expand, this is the best service I have ever experienced. Total open conversation and communication on all counts makes it easy to deal with them. These guys are genuine and so are the products. High recommendations from me.”
“I have been using hoselink products for many years now (including hosereel). Their customer service is second to none. I do not regret paying a premium price for a premium product that can last for years and is backed by very helpful and prompt after-sales support. Thank you, Hoselink!”
