“The service I received from Hoselink was outstanding. There was a fault with the hose reel but as soon as I advised Hoselink there was a new replacement reel delivered within 3 days. You can’t ask for better than that. I have no problem recommending Hoselink to anybody.”
Hi Cheryl, Thank you for your feedback and we are glad that we were able to assist you with this!Please let us know if you need any further assistance!Kind regards, The Hoselink Team
Hi Fred, thank you for taking the time to leave a review! It is good to hear you love our hose reels as much as we do! All I can say is happy watering !! 😁
“Excellent. However, your newly developed soft rubber cut-off switch at the top of the Comfort 8-Pattern Flow Control Sprayer is not "Puppy-Proof". It disappeared into our 5-month old puppy's mouth, before I could assemble to Hoselink unit. So now we need a new Control Sprayer.”
Hi David, Thanks for your feedback. Sorry to hear that your puppy got to your sprayer. We don't usually cover damage from animals but we will be sending out a replacement sprayer. We will send out our 7-function sprayer for you as it is made out of a heavier material. Please let us know of you have any other feedback. Kind regards, The Hoselink Team.
“The product works even better than I could have hoped. So easy to retract and the hose is nice and flexible. The spray head is excellent quality, and none of the fittings leak at all. I have waited 20 years for one of these hoses, I cannot believe I didn't get one soon after fighting and swearing at my old hose reel for so long!”
Hi Joe Thanks for the feedback. I have taken a look into your order and it looks like the original Hose reel was lost in transit with Australia post. Delivery issues sometimes are outside of our control but what we can control is how we respond to them and it looks like another reel is now on it's way to you.Please keep us in the loop with any further issues moving forward and one our team will get straight on top of it. Kind regardsHoselink team
