“Easy process from ordering through to delivery, completely hassle free. We are repeat clients so the installation was simple & now we're enjoying the latest hose reels, everything works exceptionally well.”
“Hoselink are incredible. I had a hose reel which stopped working, would only reel in about a quarter of the extended hose. I called Hoselink and the very kind lady asked me a couple of questions and determined that the spring must have broken. She said she'll send a new one out to me immediately, they had my info from previous purchases and within a week we received the brand new hose reel as if it was a new purchase. I thought I would have to send the broken reel back for them to assess. Brilliant service.”
Hi Richard,Thank you for taking the time to leave us a review. We are sorry to hear you were experiencing issues with your hose reel not retracting fully. Thankfully, these problems are very few and far between with our products.It is great to hear you were able to contact us and have the problem resolved in a matter of minutes by just answering a couple of questions. We know things happen from time to time with all products. However, we do try and resolve the problem as hassle-free as possible! Thanks again, really appreciate your feedback. Kind regards, The Hoselink Team
Hi Ian, Thanks for your feedback. We're thrilled to hear that you had an excellent experience with our service and found the instructions helpful. We take pride in providing quality products that meet our customers' needs, and we're glad you are happy with your purchase.Please feel free to browse our website or get in touch with our customer service team for assistance in finding the right connectors for your sprinklers!Kind Regards, The Hoselink Team �
