Hi Dan We apologise for the inconvenience you experienced with our product breaking shortly after opening it. We understand your frustration and disappointment.Quality is a top priority for us, and we take product durability seriously. We would like to make this right for you.Please reach out to our customer service team with more details about the issue you encountered so we can provide some advice or a replacement if necessary. Our contact number is 1300 900 617 or you can email us at hello@hoselink.com.auWe look forward to getting to the bottom of what went on for you and finding a suitable solution to get you watering again. Kind regardsHoselink Team
Hi Wendy, Thank you for your review. We're thrilled to hear that you find our retractable hoses to be very good and that you have already purchased multiple units. We appreciate your continued trust in our products.We take pride in offering the best retractable hoses on the market and are delighted to know that they have exceeded your expectations. Providing excellent products and service is our top priority, and we're glad that we could meet your needs.If you have any further comments or questions, please feel free to reach out to us. Thank you for choosing our products, and we look forward to serving you again in the future.Kind regards,
