Hi Michelle, Thank you for sharing your feedback with us.We apologize for the inconvenience caused by the leaking hose. At Hoselink, we take pride in the quality of our products, and it's disheartening to learn about this issue.We are glad that we could provide you with a resolution to the problem you faced, as we can see you had been in contact with us in regards to this. If you have any further questions or need assistance, please don't hesitate to reach out to us.Kind Regards,The Hoselink Team
Hi Tegan, Thank you for your review. We're delighted to hear that you find our Retractable Hose Reel to be wonderful and that it has made watering a breeze for you. We appreciate your recommendation and are thrilled to know that our product has met your expectations.If you have any further comments or questions, please don't hesitate to reach out to us. Thank you for choosing Hoselink, and we look forward to serving you again in the future :DKind regards, The Hoselink Team.
“The retractable reel arrived a lot sooner than expected. A few parts were missing but just a quick email & they were posted out as a priority. Was easy to hang on the wall & just so much easier than the manual winder I had. Definitely recommend”
Hi Rebecca,Thank you for your positive review! We're thrilled to hear that your retractable reel arrived earlier than expected. We apologise for any inconvenience caused by the missing parts, but we're glad to know that our customer support promptly resolved the issue by sending them out as a priority.We're delighted that the installation process was easy for you and that the retractable reel has provided you with a more convenient alternative to your previous manual set-up!Thank you again for your kind words and for recommending our retractable reel. We appreciate your support and look forward to serving you in the future.Kind regards, The Hoselink Team
