Hi Debra, thank you for your review and feedback. We are sorry to hear you are having issues with the 4-way brass tap adapter. Even though you are outside of our 30 day money back guarantee, this item is still covered by warranty therefore, we would be happy to discuss options for you. Therefore, please reach out to our customer care team directly.Kind regards, The Hoselink Team
“Good quality product except for the opening and closing leavers which are made of plastic and from the very start had issues with.. I also had a leakage problem with the valves as could not turn it off completely. Removed the plastic leavers and used pliers to close completely which seems to have fix the problem for no. This appears to be the same unit as the Pope unit from Bunnings..”
Hi Chris, thank you for taking the time to leave us a review. We really appreciate your feedback and thoughts. We are sorry to hear you have had issues with your connectors. Please give us a call at 1300 900 617 and we can sort out a fix for you. We look forward to hearing from you!Thanks, The Hoselink Team.
Hi Amanda,
Thank you for you feedback and we are sorry to hear that this is the case!
If you can contact us directly, we can then have a look into your options in detail.
Thanks for your time!
Kind regards,
The Hoselink Team
Hi Ellenora, Thank you for sharing your experience. We're glad we could swiftly resolve the issue for you, and we hope you enjoy your new leak-free tap adapter! If you ever have more questions or need assistance, feel free to reach out. Happy watering!Kind regards, the Hoselink Team.
Hi Ellenora,
Thank you for sharing your experience. We're glad we could swiftly resolve the issue for you, and we hope you enjoy your new leak-free tap adapter! If you ever have more questions or need assistance, feel free to reach out.
Happy watering!
Kind regards, the Hoselink Team.
“The ball valves leak and the main body of the manifold is not cast as one piece.The threaded part is a seperate piece which screws in so when you unscrew whichever fitting you’ve used , the threaded part of the tap unscrews from the tap and remains stuck in the fitting.Not from over tightening because the fitting leaked before tightening all the way.The product does not bear the Hoselink name anywhere.I replaced them with Gardena 4 way splitters that work really well.”
Hi Shane, thank you for your review and feedback. Extremely sorry to hear the problems you have experienced with the 4-way brass tap adapter. We have passed your detailed review through to our product team for review - definitely something we want to be looking into!We will email through a gift card for the purchase price on the 4-way tap adapter - this way you will be able to use this against any future Hoselink orders you place.Kind regards, The Hoselink Team
“The ball valves leak and the main body of the manifold is not cast as one piece.The threaded part is a seperate piece which screws in so when you unscrew whichever fitting youve used , the threaded part of the tap unscrews from the tap and remains stuck in the fitting.Not from over tightening because the fitting leaked before tightening all the way.The product does not bear the Hoselink name anywhere.I replaced them with Gardena 4 way splitters that work really well.”
Hi Shane, thank you for your review and feedback. Extremely sorry to hear the problems you have experienced with the 4-way brass tap adapter.
We have passed your detailed review through to our product team for review - definitely something we want to be looking into!
We will email through a gift card for the purchase price on the 4-way tap adapter - this way you will be able to use this against any future Hoselink orders you place.
Kind regards, The Hoselink Team
