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Special Order Reviews

4.9 Rating 77 Reviews
How easy is it to use the product?
Difficult
Easy
How is the value for money?
Poor
Excellent
Very appreciative to Hoselink for receiving damaged reel, repairing and sending back at no charge to me.
Helpful Report
Posted 5 months ago
I bought the misting kit and timer to help cool my dogs in summer while I was at work. Unfortunately, the misting nozzles blocked after just 5 uses. Maddy at Hoselink was great and replaced them (when they got more stock, which took about 6-7 weeks). These parts needs to be made available as a spare part please Hoselink. Meanwhile, I purchased additional nozzles from eBay and an inline filter from Hoselink. The system now works longer without blocking and, with the additional nozzles (meaning I can simply rotate nozzles while I clean one set), I know my dogs are being misted on our hot Qld summer days.
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Posted 5 months ago
How easy is it to use the product?
Difficult
Easy
How is the value for money?
Poor
Excellent
I always find the quality of Hoselink products to be excellent, but when I recently had an issue with a solar light, the response and outcome was first class. I will continue to use and recommend Hoselink.
Helpful Report
Posted 5 months ago
How easy is it to use the product?
Difficult
Easy
How is the value for money?
Poor
Excellent
Delighted with the instruction in how to replace damage hose reel part
Helpful Report
Posted 5 months ago
I recently purchased a couple of the evolve hose reals and definitely plan on buying a few more. One of the units had a leak and the customer service was truely amazing. They understood, agreed and with no haggling offer to replace the unit. As I now longer had the box from the first units they sent out the replacement, sent me a postage paid sticker and asked me to put it in the mail. I know all of this should just be ‘normal business’ but in today’s world it is far from normal. I can’t express how happy I am with their service and their products are exactly what they say they are. Happy to be buying from an Australian company, Australian made and a great Australian attitude. Thank you Hoselink!
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Posted 6 months ago
How easy is it to use the product?
Difficult
Easy
How is the value for money?
Poor
Excellent
I recently ask for the possibility of replacement of the spring which I had lost on your seccetiers. You very kingly send me 2 of the free of charge. For this I am very thankful. 99% of my fittings in my garden are yours and are doing a great job. Thank you, Klaus Wolff
Helpful Report
Posted 6 months ago
How easy is it to use the product?
Difficult
Easy
How is the value for money?
Poor
Excellent
Great products from a company who deliver quality and value for money
Helpful Report
Posted 7 months ago
How easy is it to use the product?
Difficult
Easy
How is the value for money?
Poor
Excellent
Hoselink went above and beyond to assist me.
Helpful Report
Posted 7 months ago