“I bought 6 solar lights and they all look fantastic. One of them gathered water and consequently stopped working. Because it was still under warranty, it was replaced swiftly and efficiently. Thank you”
“We had a problem with a leak in the reel which couldn't be resolved from Hoselink's instructional videos (which are very good and why we knew it was a bigger issue). HoseLink's response was beyond reproach and the special order was its replacement - no delay, not a murmur of reluctance and all delivered with good grace. We now have a top rate hose and reel; and a customer for life albeit it seems that any replacement will be a long, long time off.”
“Had a leak on my retractable HoseLink hose reel and after contacting them in a chat and a photo it was quickly resolved by an express post of two O rings although only one was required. My hose reel was out of warranty but the part was sent free of charge. Great Aussie company and excellent backup.”
