“Bought 2 Evolves just before xmas .. 30m and 20 m. Both easy to install and were
working fine up to now but the 20m has developed a leak from the bottom of the retractable housing case. Not sure why but assume just a joiner issue. Nonetheless not pleased with that . Like the hand held multi stream nozzle gun and bought two sprinklers. Oscillating and 9 pattern. Both are fantastic , sturdy and very functional”
“This hose reel caused us all sorts of trouble. It’s HEAVY and difficult to install on a brick wall. It fell off and damaged our wall, breaking the connector. Returning it was also a pain - we had to lug it to the post office twice before they accepted the barcode we were given by Hoselink. Would not recommend.”
Hi there,
Thank you for your feedback regarding the Evolve Retractable Hose Reel. I'm really sorry to hear that you faced issues with installation and the weight of the product. It’s disappointing to know that it caused damage to your wall and that you had difficulties with making your return.
We appreciate your feedback and understand how frustrating this must have been for you. Our aim is to provide high quality products that make your gardening tasks easier, and it sounds like we missed the mark in this case.
It seems as if you have already reached out and spoken to our team but if you require any further assistance, please do let us know.
Kind regards,
The Hoselink Team
“Amazing Product
Has changed my back yard where I had to pull the hose out and then wind it back in which basically ended up leaving the hose all over the place.”
“This hose reel is of the highest quality. Such smooth action . I would recommend this product to anyone especially if you struggle with the cheap hose reels from the popular hardware shop . I chucked mine and will never buy anything but a Hose link ever again”
“Good quality hose. I bought a cover but found out it was the wrong size. Rang and was told they don’t make covers as yet for the Evolve. Money refunded immediately. Excellent service.”
“Pretty stoked with my hoselink reel, had plenty of different other brands in the past, Hoselink is the real deal. super happy with it and the service.”
