Hi Peter,
Thank you for sharing your experience with the Evolve Retractable Hose Reel. We're sorry to hear about the leaks you've encountered with both the original and replacement units. This is not the performance we aim for, and we appreciate your feedback.
To resolve this issue, please contact our Customer Service team at 1300 900 617 or via email at hoselink@hoselink.com.au. We want to ensure you have a product that works as it should.
Kind regards,
The Hoselink Team
“I had the original model for over 10 years. The hose still ok but too heavy to pull.’the new improved model is excellent. I love it. Feels so much lighter and the fittings are great”
