“Disappointing product. Unfortunately despite charging the solar panel for hours and hours each day these lights fail. Its a shame as its really handy to be able to disconnect the solar panel from the lights to charge up. Waste of money.”
HI Karen, We are so sorry to hear that your solar lights are not working. We would love to get this rectified for you. Could you please reach out to our customer service team via email or phone. Kind regards, The Hoselink Team
“My first set were very temperamental and some lights not working. Hoselink were very helpful in replacing the lights. The 2nd set would not work at all, until I tried plugging the leads in backwards. Then they worked. But not until complete darkness. Not even twilight.”
“I ordered these fairy lights but sadly they didn’t work for some reason. When I rang to see if there was something about the operation that I needed to know, the person on the other end of the line was so helpful and, after establishing that the product was indeed faulty, promised to send me out another set free of charge. She duly did and they arrived just two days later. The replacement lights work perfectly, but it is the service that really impressed me. I would definitely use Hoselink again.”
