“I ordered these fairy lights but sadly they didn’t work for some reason. When I rang to see if there was something about the operation that I needed to know, the person on the other end of the line was so helpful and, after establishing that the product was indeed faulty, promised to send me out another set free of charge. She duly did and they arrived just two days later. The replacement lights work perfectly, but it is the service that really impressed me. I would definitely use Hoselink again.”
“I absolutely love these fairy lights - couldn't be easier to install and use (set them up once and enjoy them coming on automatically every evening!) and they are just so pretty. I love the warm light rather than cool white (although I wonder if the warm lights don't last as long as the cool white?). Overall, very, very happy - they are such a fun addition to the deck.”
“Very pleased with this product. Excellent quality. Very good service from Hoselink. Prompt delivery. Great follow up from Customer service dept. Many thanks.”
“The first order of two sets of fairy lights work perfectly , very pretty. The second order of two more sets do not work after 2 days in full sun, they just dimly flicker and fade out after seconds being switched on. This second purchase was definitely from a bad batch and I will contact hoselink customer service tomorrow as they are always ready to kindly assist”
