“Was delivered well packaged in a sturdy box. I have only used it once and it functioned as advertised. The size was adequate and it stayed in place when up and moving around. It might be nice to have it hold the heat a little bit longer but I am not sure that it is possible. I have cervical disk issues as well as arthritis of the cervical vertebrae.”
“I have been using this since August 2018 and I love the product. Great quality. The stones in it will somehow retain the heat and slowly release it. Would definitely recommend it .”