“Product is very comfortable on the shoulders and will fit snugly at your neck. My only complaint is that after the suggested two minutes of microwave heating, there are very hot areas and areas that seem to have not heated at all. I've adjusted the heat to 1:45 but, there is still uneven heat spots. UPDATE: After folding the neck wrap in half and using the microwave turntable, the heat was consistent throughout. Get it. You won't regret it. I don't get paid for writing reviews & I pay the same price as you. Please click HELPFUL to show your appreciation for my time writing this review. Thanks kindly.”
“Yes, this works very well to ease a stiff and sore neck. I use it every day, usually at least twice a day! The flaw is in the unwanted flowing of the medium within the neck wrap. This makes some of the medium clumped up heavy in some areas, and super thin in others. The most important area for the the medium to be is the neck! This can be worked out by patiently and intentionally manipulating the medium to fill the neck area, thickly and evenly.”