“Oh boy, am I glad I purchased this. My physical therapist recommended I buy a microwavable neck/shoulder wrap that I could leave on for about twenty minutes at a time. I prefer this one to other neck/shoulder wraps I have purchased. The filling is pleasantly weighty, and the aromatherapy is gentle. I have a super-sensitive nose -- I'm the kind of person who often can't stand other people's scented body products and gets headaches from scented candles -- and this is a very gentle herbal scent. The downside of this wrap is that it does not hold very hot heat for a very, very long time, but that's fixed with a quick 15-second touch-up in the microwave. It does stay as warm as I need it to, though. Finally, the packaging was smart -- the product's box is its shipping container, and I appreciated that it did not waste packing material.”
“UPDATE: Quickly after I posted my last update where the heating pad broke, the company reached out to me, apologized, and sent me a new one. I waited awhile to post an update to see if it would last, so far it is doing well. I am approaching the 4 month mark I another month or so (this is where the last one failed me) so we will see if this lasts longer! I did bring my rating up to 4 stars due to the company's quick response and resolution. I do appreciate it! ————————— I left my old review below as initially I was pretty pleased with this heating pad. It was replacing one that I had for a few years that gave out with age. This one, sadly, after only 4 months of light/moderate use, gave out on me. The sewing came undone and when I took it out of the microwave thousands of beads fell into my hand burning it (nothing too serious, but was like touching a hot pan) and all over the floor. Instead of getting relief for my neck pain, my hand was now hurting and I had to vacuum and sweep the floors to get the beads up (see pic of beads coming out of sewn part and all over my sink). This should have lasted longer than four months. I thought the quality was good, but sadly I was mistaken :( ——-Old Review———- As someone who suffers from chronic neck pain, I use a hot of constantly. My old trusty friend finally gave out on me, it's contents spilled everywhere, and I was forced to find its successor. After doing a bit of researching, I finally settled on the Hungaroo. It came earlier today, and as I write this, I am actually using it as my neck is a bit sore. PROS: the material is very soft and thick. It feels like it will last longer than my previous one, and even at hot temperatures, the thickness of the cloth appears to not feel as hot/burning as my other one did. I love the neck flaps as it helps to provide heat to an area that I need. AREAS FOR IMPROVEMENT: the beads in the neck flaps seem to settle to the bottom very easily. More chambers at different heights would keep the heads up more, targeting more of the neck. The scent isn't overpowering (which I appreciate) but it could be a touch more. It smells nice coming out of the microwave, but it is Barry noticeable when the wrap is on. Perhaps shoulder flaps coming down from the pad could be added in later models to also provide more heat to shoulder area on back. Finally, which I know is an issue with all of these pads and many factors play into it, but the 'good heat' only seems to have a potency of about 10 mins. I wish it would last a bit longer. OVERALL: Overall, I do like this hot pad, I would love to see the improvements suggested in later versions. The pad is of high quality, gives good heat, and has the neck flaps which I appreciate!”
“This is an amazing product and helps my family members with Rheumatoid arthritis. It is large enough to wrap around several different places in the body, heats wells, helps relax muscles, etc. However, it's not too big or heavy or cumbersome. It was a great purchase! I might need two!”
