“I bought one for my granddaughter for her birthday in June. She loved it! However, everyone in the family tried to take the lid apart to clean it and it was IMPOSSIBLE! It broke with us just trying to get it apart. That is when I ordered the replacement lid for her. I also noticed at that time that the Sage tumbler was on clearance. So I ordered another one. We are able to get this lid apart to clean it. I messaged through your website about the broken lid and requested a replacement. The mold was getting really bad, so we really had to get it apart to clean.”
“This was a birthday gift, even though the shipping didn't arrive the first time, they sent a new one right away to make it right! This green is so pretty!”
“This has been my go to water bottle for 2 years now, and as a lefty, sometimes my handle gets loose when I open the lid. Hydrojug has sent a free replacement with ease !! Can't reccommend them enough.”