“Love the jug but....Shipping took forever and it wasn't clear that an external straw wasn't included and needed to be purchased separately. Now I have to pay for shipping again and wait another two weeks (if shipping is the same). It'll be about a month before I'm using my jug... I understand shipping can be out of the company's control and I could've clarified the straw situation beforehand.... but kind of turned off. Rating based on experience prior to using the product.”
“I love it! Keeps my water cold all day and my favorite part is the bottom of the jug. When you set it down on hard surfaces it doesn't clunk or make noise.”