“Couldn’t get the inside of straw part clean and tried everything suggested. HydroJug customer care sent me a replacement under Hydrojug warranty. Great customer service, Thank”
“I reached out because the tab in my lid broke. The Hydrojug customer service team were super helpful and sent a new one right away. I LIVE my Traveler. It is my everyday staple. Can’t leave the house without my phone, keys, and my hydro jug traveler water bottle”
“Needed a new lid. Ordered travelor in November as a black Friday deal. 4 months later the swivel ball broke at the drinking straw. Dont know why, it just happened. All of our other travelers are fine”
“Our dog ran by the table and knocked off our HydroJug. Of course the straw lid was up. It fell over and broke. I tried to fix it but it was unfixable. I contacted Customer Support and let them know what happened and sent a picture. They were very nice and gladly shipped out a new lid for us.
Thankfully the HydroJug Traveler is back to new.”
