“I love these cups the only thing I have a problem with is the website has a video on how to clean the lid but they don’t sell the cleaning brushes and my lids did have mold around the sip straw and I couldn’t clean it. It would be nice if hydrojug made brushed to clean the sip straw like in their cleaning video”
“Couldn’t get the inside of straw part clean and tried everything suggested. HydroJug customer care sent me a replacement under Hydrojug warranty. Great customer service, Thank”
“I reached out because the tab in my lid broke. The Hydrojug customer service team were super helpful and sent a new one right away. I LIVE my Traveler. It is my everyday staple. Can’t leave the house without my phone, keys, and my hydro jug traveler water bottle”
“Needed a new lid. Ordered travelor in November as a black Friday deal. 4 months later the swivel ball broke at the drinking straw. Dont know why, it just happened. All of our other travelers are fine”
