“The original lid for my tumbler never leaked, but I washed it in the dishwasher and the plastic/silicone partially melted. I ordered a new lid and it leaks from the round base/hinge of the straw, even when the straw is in the down/closed position.”
“I reached out to HydroJug because my traveler lid wasn’t getting clean. They quickly reviewed the photos I sent and issued a replacement. I hated that I needed to get a replacement lid, but I have always had the best customer service from the HydroJug team. I have purchased many products from HydroJug and will continue to support such a great company.”
“Was too excited that i could buy the lid separately since the orginal one on my cup started getting moldy; i ordered the wrong color but still love the lid and cup.”
