“Not sure if it happens with all of their tumblers but after shutting the lid, the straw does not line up straight so it is not easy to pick up and blindly drink. I reached out to their customer service and they said that the straw not lining up does not count as defective and that I could return or exchange the item if it had been unused (obviously not the case). Dave your money and buy a Stanley!! Ice doesn’t even stay in cube form inside of this tumbler anyway.”
