“I needed to replace my Y, M & K toner cartridges and my C, M & Y image drums. I had purchased a set of image drums for you back when I purchased my printer. As I inserted the new drum and cartridge in each slot I had no problem until I went to insert the new K cartridge into the original drum unit. That is when I found that the original OKI drum unit has two steel pins that will not allow your replacement toner cartridge to fit. When I replaced that drum unit with your drum unit the K toner cartridge was able to lock in place. Please let users know that your replacement cartridges will not work unless they use you drum units.”
“The black cartridge is totally compatible with my HP Deskjet 2540 printer, but seems to meter out more ink than the HP cartridges, giving me excessively bold print.
Unless I see improvement, later on with this or with the next cartridge, I'll go back to paying the price for HP quality copies.
I write this sadly because I loved both the price and quick shipment, as well as remarkably solid packaging.”
“It is giving me error when I put it in. I tried several times by cleaning it and making sure it is in correctly but still it keeps giving error. when I put back the original then it is fine.”
“I am very pleased with your customer service. The first cartridge did not work in my printer, and a quick phone call fixed everything! I was able to print out a return label and send it back; the replacement came super fast! Thank you very much.”
“Theses cartridges give my printer an error message and still looks like my ink is low. So I won't know it they are really empty or if they were sent to me empty!For the price, I should've purchased the original cartridges.”
“You sent the wrong cartridges and I am now waiting for the return labels as promised by Lauren. I ask for them to be postal mail as I have not received my new ink to print them out.”
