“I would give 0 stars if it was an option. This was advertised as a new unit. I was sent a non working refurbished unit with toner dust on it. When I reported it they said they would resend a unit. Now I have two non-working used refurbished units. I just wanted a new unit not two refurbished one. This is a waste of time and costing me money on the down time from my printer. It's also wasting my ink which is expensive to begin with.”
“This is the second time that we have ordered a 5 pack for Ink Toner Store. The prices are awesome and we have had excellent print quality and they seem to last as long as the ones that we have purchased new at Staples or Office Max.”
“The black ink cartridges worked perfectly however there was compatibility issue with the tricolor ink cartridges. The ink toner store was very accommodating in finding me new color cartridges. AND it was the first time I called on a phone and there was no robo assist- the phone was answered by a lovely woman who excelled in customer service- Kuddos to the Ink Toner Store!”
“All of my cartridges were defective however, the Customer Service was Outstanding. Lauren was so pleasant and efficient it wasn't a big deal. She was able to process an exchange immediately along with an RA# and procedure. However, having said this, I do hope the replacements work. I gave this a 5 star due to the excellent Customer Service I received.”
