“I put the black cartridge in and the printer wouldn't recognize the cartridge was full and improvised by using the color to override the black. I never opened the color, just threw them both away.. Total waste of money!”
“Drum makes a loud, scratchy, squealing sound every time it prints. I have switched toner cartridges and sound is still present. The sound is not made when the original drum is reinstalled.”
“I wanted 65XL not 63XL which I received. It took several days to get return authorization and shipping address label. I returned the 63XLs and now see I've been given a partial refund to my credit card. But nothing said about sending me the 65XLs that I need, now more than ever because my black died yesterday. I'll go to Staples or Walmart and have to buy HP ink. Very disappointed with service here.”
“Had grinding, screeching noise when first installed. Could not determine why. After several removals, look at it and reinstall, the noise minimized to an acceptable level. Still evaluating it.”
