“I sent a message about a week ago and never got a response. The cartage will not work in my machine HP Officejet Pro 8715. Need to send it back for a credit/ advise the process.”
“Corrupted my computer. Had to have someone come here who is computer/printer savvy get my computer to work without the yellow. My computer and the printer have a question mark on the yellow log because the chip in the ink cartridge is NOT compatible with my printer. Would like to get my money back. Thank God I did NOT install the black cartridge!”
“Hello. I was intending to reach out to you all. This is Mia from Educare Preschool. I am the administer that ordered the ink. I am very displeased with our purchase. The cartridge did not have clear instructions on it other than pull or remove the tape on the side. I had to figure out how to disconnect them from the packaging before using them. I pulled the tape which I wasn't sure would stop so I ended up cutting the side. The first few copies were great then it got blurry and grainy. I took the cartridge out again and re-inserted it. It did not work so I gave up. I am only using the black one. You can contact us if I am doing something wrong. Thanks.”
“As I have said already I have tried the cartridges ( all of them) in my Envy 5055 printer and the printer rejects all of them. Pls send me something that works or refund.”
