“I have finally installed the 1st black cartridge [instantly got HP warning of incapatibility fraud , an scam]
the cartridge appears to be working fine, it will take a year to find out if your "XL" units last as long as HP!
If so I will be buying more”
“The ink cartridges I ordered for my HP PageWide Pro 477dw from your website are not compatible with my printer . My printer does not acknowledge your brand. Is there something you can suggest I try before I have to send them back?”
“After installing the drum, the "replace drum soon" light (yellow) continues to light up. The sales pitch is 25,000 copies - it lasts only a few months and far, far short of 25,000 copies.”
“It would have been great to receive what I ordered. Instead they substituted Hp61XL that will not work with our machine. When someone orders the 61, ship the 61. I was told they were out of the 61 so they shipped the other. If it was out of stock, why was I able to order it and, why wouldn't they ask before they made a substitution?”