“I had bought 2 cartridges and both cartridges did not work. Called customer service and while on the phone, the guy heard the clicking noise the printer was making with the cartridge installed. Good to their word, they gave me credit for both cartridges. The price was good, but unfortunately had to buy an OEM cart as I didn't have time to try another from the site.”
“After the replacement for the first cartridge that was wrong for the color the one they replaced with came broken and won’t even go through n the slot in the printer.”
“I ordered this product previously without issue. It worked fine. I reordered and received the wrong cartridge. Due to the mix up, l had to spend $50 out if pocket as I waited for staff to resolve this error. Still waiting.”
“Unfortunately, I'm not very happy with my product. I bought 2 toner cartridges. When I went to install one of them, I pulled on the plastic strip and the plastic strip ripped. Now I can't use the cartridge and there is no way to open it. I'm happy to write a good review but would need my cartridge replaced first. Please let me know if that's possible.”
