“When I put the black in my printer I got a message from the printer that there was a problem with the cartridge o4 that it was missing. I pulled it out numerous times and re installed it to no avail. I have not tried the cyan, magenta or yellow ones yet. I am very disappointed because I am going to have to run out to Best Buyto buy a black cartridge.”
“I tried to E-mail you and you won't let us be able to contact you. I called and no one answered the on hold. I wanted HP Ink toner its not Hp toner. How in the h--- do I ca write to. not a good thing. Please get back with me.”
“I was sent the same printer cartridge twice, even though I called and told them that cartridge would not work in my printer. It shows on the web site that it will fit my printer but it won't. I can.t wait for another try so the are supposed to be crediting card.”
“I took off the protective cover from the cartridge and then removed the protective plastic. It pulled off all the electronic dots from the cartridge. I was so frustrated that I couldn't use it, I threw it away. Is there any way you can send me another black ink cartridge for free? I guess I shouldn't have thrown it away.”
“Terrible customer service. I would rate "zero if I could". One of the colored ink cartridges did NOT work. I asked for a full refund for this one cartridge and they did NOT even respond to me. The box that it was in, was different from the others. It also had a different number on it. A replacement color or a refund would be in order. Instead they ignored my multiple requests. Crooked operation . Do NOT buy from them.”
