“I was very disappointed, since I thought we could be buying more from you as needed.
The one received leaked ink into our printer and we were not able to print anything, since
the papers came out with black streaks all over them.”
“The ink is too light . We had to adjust every darkness setting in the copier to even use it the first time.
We actually should send it all back & demand a refund.”
“I already applied for a refund and I explained the problem. When I used your compatible toner cartridge ever page jammed in my printer, however, when I put back my old original HP cartridge it printed fine. I did this several times and using your cartridge caused a jam every time.”
“I have ordered the TK-592K cartridge for over a year now without any problems. I recently placed an order for 2 of the TK-592K cartridges and received the TK-592K cartridges, but it was from a different manufacturer. I tried to insert it into my printer and it was too small. I called and they said to send pictures, which I did. The rep said that they looked exactly the same and to try to insert it again. I had five people from my office attempt and it just wasn't "clicking" in place. Finally, after sending her even more pics she said that they would send me another TK-592K toner from a different manufacturer and it worked perfectly. It was very frustrating and I was without a printer for 2 more days. I also did not appreciate the fact that I had to keep sending her pictures when it was obvious that it just wasn't going in.”
