“You shipped me 1 Xerox toner and 3 dell toners. I have time to follow up on communications in the evening and weekends. I tried thru your website but your customer service was not open. You have very inconvenient hours for traveling professionals like myself.”
“Toner didn’t work on my HP printer waited 7 days for delivery, once I got the toner and find out that didn’t work, I called them right away and provided my order number they shipped out a replacement, I am still waiting for second order, I hope second Toner works otherwise I had spend 2 weeks on printer toner.”
“Our yellow cartridge was defective right off the get go and it caused me to go a whole week without being able to use my printer...not good for trying to run a business...Shannon was very efficient in getting me a new yellow and was very prompt in getting back with me...we now have it but doesn't seem to be as quick in printing as it has been ... but it is working and we will see how this week goes.
Hamilton Chiropractic”
“When the toner arrived the wrapper that contained the cartridge had toner that had leaked throughout and when the cartridge was installed only half of a sheet showed images/ text.”
“The website was confusing and I ordered the wrong cartridge, was waiting almost two weeks for the replacement. Finally was charged $20 for shipping instead of $5 for return.”
“The blue toner is all over the inside of the wrapping and the cartridges are not color coded so I have no idea what each color is.
I am considering returning.
Gina Hoffman”
