“I ordered a 4 pack of drum replacements. Two of the drum replacements were the same color and one color was missing. Better quality control going out the door would have prevented this. Your company is sending the missing color however I lost another 3 days without my printer functioning.”
“When I printed a document the paper would keep getting stuck in the roller of the drum. I tried several times and it kept doing the same thing. The Part No. IB-DR720-N25.”