“The indicated cartridge has been blocked by the printer firmware because they obtain a non-HP chip. Only the Magenta cartridge is not working, the other three are fine. Thanks”
“The cartridge works just fine, however, periodically the copies do not print completely. I have to remove the cartridge and then shake it, apparently to redistribute the toner. This works for 25-50 copies and then has to be repeated.”
“I have not received your product yet...!
The shipment was returned to your company because nobody received it at my place, and UPS returned it. So, I called your customer service and asked them to ship it out to me again noting that no signature is required for the shipment...! Still, I have not received my toner as of yet.
Please help!
Mike Do”
