“The first order I got kept bringing up errors on my printer. I call your help store and they were nice enough to send me more, however, this set told me that the chips were not compatible with the HP I had, even though they were the right NO. for my HP. thanks anyway for the help you give me. james”
“The first shipment of the 4 Pack contained a defective Black Cartridge which was promptly replaced with the help of Jamie. But then I could still not use my printer because the Magenta cartridge kept giving me an error message. Then I was sent a Black Cartridge instead of a Magenta. Finally, this was also corrected with the proper one. While the shipments left a lot to be desired, the response was excellent. They all work well but have not yet been tested over time.”
“Cartridges were not compatible they fit but were missing the HP chip so the printer would not accept them and operate. Had to get HP cartridges with the correct chip in them to actually work.”