“The company is great about getting my orders to me quickly, within a day or two. I have purchased these toner cartridges twice before and they worked just as well as the name brand I was purchasing for 3 or 4 times the price. However, I just opened and inserted a new one last week and it is not performing as well as I'd like. It is printing very lightly as if it's almost out of ink already. I've taken the cartridge out and shook it and put it back in but it didn't improve. I even adjusted the printer settings to print darker, but it was to no avail. I hope the second one in my order works better than this one.”
“The cartridge I got is empty. Did NOT Work. I am exspecting your Company to replace it. This very inconvenite for me. I need someone from you company to respond. This is the second time I have notified you of this problem. Will you please respond.”
