“I have left a voicemail and have emailed InkTonerStore regarding the 4-pack toner that I received for our 6130 Xerox Phaser printer. Our printer does not ‘recognize’ those cartridges. This happened once before and InkTonerStore replaced the cartridges with a different brand. I guess I assumed that our account with them had been flagged so we would always receive the correct brand. Could you please check into this for us and arrange to replace those cartridges? If you’ll provide a pick up tag, I can ship these cartridges back. One cartridge has been opened; that’s how I discovered the error. Order #100240319”
“Might be my setup, but the printer doesn't recognize that cartridge is in there. Awaiting replacement but haven't heard anything since I requested replacement.”
“It worked great for the first several sheets I contacted these people. I think his name was Christopher. This was the second cartridge they sent me. The first cartridge did the same thing. They did send me the second one at no charge to me. I thought that was great. Christopher said he felt like the brand they were sending me may not be completely compatible with my printer. You see, it is a HP6P Laserjet. Canon FX 4 cartridge was in the printer when it was given to me and worked great for a few years. Anyway, Christopher said they only had that brand and will reimburse me. Great place to deal with!”
“Reference my last order #100239798. This does not match previous carterages I ordered for my Xerox Workcenter 6515. You sent me units for a Xerox Phaser 6000/6010. No one answeres the phone there. Please contact me at 239-848-6357 or by email at gmayhew1945@gmail.com
Thanks
Gordon Mayhew”
