“These toner packages are not working with our Okidata printers. Have reached out to Toner Store over 6 times with no return phone calls. These cartridges are incompatible with Okidata. Very disappointed in customer service for not acknowledging our problem. Will be seeking a more reliable retailer in the future.”
“These toner packages are not working with our Okidata printers. Have reached out to Toner Store over 6 times with no return phone calls. These cartridges are incompatible with Okidata. Very disappointed in customer service for not acknowledging our problem. Will be seeking a more reliable retailer in the future.”
“Toner I received does not work in my printer. I immediately notified your customer service people.
After sending printer model and photo of cartridge as requested , I have heard NOTHING!
Your service is horrible!!!!!”
“Service was great and got the drum assembly and toner cartridge within a week. But the product isn't good. The drum assembly failed within two weeks rendering the printer useless. I would not purchase anything else from this company.”
“While I appreciate how quickly I received the product, it isn't the correct product. Online it says it is compatible with my printer, but it is a much smaller cartridge and does not fit, so I am still currently without ink in my printer and have no use for the one I purchased from you.”
“I have used Ink Toner Store for many years now. I love the way they can ship toners and/or drums, almost always in 3 days! It means that I do have to maintain a cupboard of printer supplies, However, on my last order, I received a defective drum and it has been impossible to contact them for a replacement. I have left messages via phone, email, and even US mail. They ship well, but they don't replace well at all.”
