“I wanted to have a great experience, first time ordering non-OEM cartridges. Order was lost at UPS, delayed delivery, out of cartridges I needed most, no indication of that until received order, another 8 days of delay, only contact from chat. Good response from chat, but very frustrating order handling. Some of the cartridge boxes were damaged, hoping the cartridges are okay. I haven't been able to try the cartridges yet. This could further change my rating. Three weeks for an order, the way it was handled, and the seller's response did not make a good first impression. Help me have a better impression of your company!”
“But the number or something needs to be updated because when I searched for cartridges for my printer - HP OFFICEJET 5255, nothing comes up, I ALWAYS have to ASK about cartridges for my printer. I should be able to order without assistance!!”
“I ordered 4 total cartridges, 2 of each.
They arrived promptly, yet the 1st cartridge i open and used was not good.
i will have to wait and see how the other are to give a proper review”
“When we put it into our office printer it was spreading the toner all over the inside of the printer, something is wrong with this cartridge. Please contact me about the return/replacement policy. Thanks.”
“I haven't had the occasion to try it yet, but I am somewhat skeptical since the box was labeled "MADE IN CHINA", and have had nothing but bad to terrible experiences with this source.”
